2/27/2023 0 Comments Verizon my business![]() ![]() If my ID had the face of a Caucasian on it they would not have sent me through this BS! I see some companies are still hiding behind certain things to deny US of things. Came in with all my company documents and everything needed to start an account. Then she proceeded to say that they need the ID of the representative that set it up as well as a bank statement or utility bill with my name and address. Went in to get new service for my new business. Now I sent in my EIN tax form, my state certified formation LLC letter as well as my driver's license. From here, you will be able to view your incoming, outgoing and missed calls. WOW! Then proceeded to tell me that they could not verify my identity to the company. How can I view my Call History report From the User Portal, click on the Call History page. Please enter the One Time Passcode you received. Charges may apply for non-Verizon devices. You will not be charged for the minutes or text if Verizon is your service provider. She stated she had never heard of the company and that it sounded fraudulent. Select a One Time Passcode delivery method then enter the One Time Passcode you receive into the field below. I asked her has she ever heard of them because there's no way to get an ID from the company. I told her that I paid Legal Zoom to do everything for me. She comes back on the line to tell me that she needs ID from the representative that's on my documents. Once the rep came on the line she had me on hold again while she verified my credentials. Called back after doing so and was was transferred 4 different times with 30 min waits in between. I was told to email my ID, company formation and EIN in to them. I called Verizon fraud team and again was on hold for 2 hours. Was told that I need to contact fraud prevention to move any further with service after sitting for 3 hours waiting on an answer. Went in to get new service for my new business. ![]()
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